Terms of sale

Products and installation

What the price includes: battery, inverter, installation, registration and a prior technical visit.

Price and payment

One-off payment or finance. Finance terms and the lender providing it.

Timescales

Technical visit, installation and tariff switch.

Right of withdrawal

14 calendar days for distance contracts, with exceptions once installation has been carried out.

Warranty

3-year legal guarantee and 10-year commercial warranty on the battery: what it covers and how to claim.